Frequently Asked Questions
General
We kindly ask that you set up an appointment for any tours.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!
We offer a 12-month lease term.
You can pay your rent online using ACH, debit, or credit, or you can pay by check.
Yes, renter's insurance is required. You can either purchase your own insurance or opt to pay $10.95 per month for coverage through us.
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
To set up your utilities, contact the local power company for electricity. We will bill you separately for water, sewer, and trash.
You can use Xfinity for both internet and cable services.
Amenities
Our property offers a range of amenities, including picturesque trails, sports courts, a pool, spa, and sauna, making shared spaces just as appealing as the private ones.
Yes, there is one assigned parking space per home.
All homes come with in-unit laundry machines for your convenience.
Pet Policy
Yes, we are pet-friendly and do not require extra deposits for pets. Additionally, we are conveniently located near an off-leash dog park right across the street.
Location
Our community is unique for offering spacious 2 and 3-bedroom townhome-style apartments. Additionally, residents enjoy a membership to the exclusive Mountain Park clubhouse, adding extra value and amenities to your living experience.
We are located in the Portland Public School District.
The nearest grocery store is New Seasons, less than a mile away.
Maintenance
Yes, we offer 24/7 on-site maintenance. Work orders are sent directly to our technician for prompt attention.
For maintenance issues, please submit a maintenance request or contact the emergency on-call number.
You don’t need to be present. Work orders include an option to give permission for entry, so you can go about your day while we take care of the work.
Didn't find an answer?
Our team is always ready to answer your questions.