Ratings & Reviews

Overall Rating

5(122 reviews)97.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Management is great, and se...Review From Modern Messagesubmitted by Angel R. - |Recommended: YesManagement is great, and seem to be proactive They respond to emails in a timely manner, and have always been polite. The grounds are clean.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Beautiful community with ve...Review From Modern Messagesubmitted by Steven M. - |Recommended: YesBeautiful community with very friendly residents that make you feel right at home. Office was tremendously supportive and helpful with the moving process. Moving from out of state is never easy but, thanks to the team here at the Bluffs,a roof over our head was one thing we didn't need to stress over.
response from property -Thank you for your review. We strive to provide an exceptional community experience and are happy to hear that we've met your expectations!
In general a really nice pl...Review From Modern Messagesubmitted by Sandra W. - |Recommended: YesIn general a really nice place During the winter the whole complex was way too slippery though, impossible to drive on the steep hill. I wish the bluffs would have salted more and or cleared the complex of ice including in front of people's apartments, so, on their steps etc . Also, top level should have parking all the way over, not just half. It's very hard to walk across, especially when carrying heavy items having to walk this crazy steep up and down winding sloap. Other than that, very nice place
response from property -Thank you for the constructive feedback. We will use this review to help fine tune our amenities and services.
Great management. Prompt se...Review From Modern Messagesubmitted by Christopher S. - |Recommended: YesGreat management. Prompt service. We have been living here for about 6 months and we love it. The community is mostly young people and small families. Everyone we have encountered have been very nice.
response from property -Thank you for your feedback. We hope you continue to love calling our community home.
I really enjoy living at th...Review From Modern Messagesubmitted by Jeri R. - |Recommended: YesI really enjoy living at the Bluffs. The management staff is very helpful and friendly. Walt the handyman is very skilled and responds quickly. Plenty of parking and I love my vaulted ceilings.
response from property -Thank you for your kind feedback. We are happy to provide exceptional service!
We've been at the Bluffs fo...Review From Modern Messagesubmitted by Briannah E. - |Recommended: YesWe've been at the Bluffs for only a couple months but it has been the best apartment experience so far. The staff is fantastic and warm and they are always there to help.
response from property -Thank you for your feedback. We are happy to provide exceptional service!
Maintenancesubmitted by Grace G. - |Recommended: YesThe maintenance staff here is amazing Our washer was not working, and they replaced it with a new one in less than three days after we submitted a request Overall, this is a great place to live
response from property -Thank you for your feedback. We are always happy to address maintenance concerns in a timely fashion. Please let us know if we may be of further assistance.
Quiet location, well maintainedsubmitted by ANNE R. - |Recommended: YesI find the wooded area and layout of the complex give it quiet and cozy feeling. Maintenance requests are taken of promptly. Over all, other residents are respectful.
response from property -We are happy to hear that our comfortable community environment and maintenance service has helped you enjoy your stay with us. Thank you for your review.
Quiet and comfortablesubmitted by Tiffany B. - |Recommended: YesI would HIGHLY recommend living here We live in the 1 bedroom apartment. The living room ceilings are 12ft high so the living space feels much bigger than it is which is nice. The kitchen amenities and storage space are perfect for us and 2-3 people can comfortably be in there. Our particular apartment is situated on the hill in a way that from the balcony, all we see are trees which gives a nice view and privacy. Some of the apartments may have a different opinion. The balcony stretches the entire apartment which is awesome. We easily fit a table, four chairs, and grill. The dining space is a bit small but we don't have too many large group dinners and works for the day-to-day meals for the two of us. The washer dryer is the twin size so washing a large blanket isn't really an option but at least we have one in the apartment Also, there are two laundry rooms in the complex with bigger units if necessary. Overall storage space could use some improvement - the only extra is the linen closet attached to the closet in the bedroom and along the sides of the washer dryer. The bedroom is a perfect size to easily fit a king sized bed, two night stands and a dresser with plenty of room. The bathroom is decent sized and has a heat lamp for the winter months. The parking spaces are a bit small so getting in and out of the car can be difficult depending on your neighbor. Extra parking in our section of the complex hasn't been an issue but I can see it being worse in other areas. Each apartment gets one spot free and after that you have to find the non-numbered guest spots or pay for a garage. The only complaint I have is that the ceiling floor is a bit thin. You can definitely hear your neighbors walking and sometimes the washer dryer. Our upstairs neighbors are courteous so it hasn't been bad even with a dog and toddler. As for the leasing office, Kayden is professional and kind. They recently decided to close the office on weekends which makes it complicated to pick up packages. However, if you call Kayden will happily place them in your apartment or on your step before she leaves. We will see how much our rent increases when we have to renew the lease but as of now, we would LOVE to renew
response from property -Thank you for your detailed review. We are always happy to learn how well we are meeting the needs of our residents and we look forward to continue providing you with an exceptional stay.
OLD STRUCTUREsubmitted by Agustin C. - |Recommended: NoPROS Peace, quiet and centric from I-5 and I-205 via West Lynn. CONS Neighbors courtesy leaving dogs on the balcony, no pets bags station, leafs left on the stairs without blowing it's a safety hazard, skateboard ramp on a parking space and no fairness splitting the utilities between each tenant paying around 184.00 average, no amenities no clubhouse.
response from property -We are disappointed to hear that your stay with us has not been to your satisfaction. We apologize for any inconvenience that these issues may have caused you. Our main priority is to ensure each of our residents enjoys being a member of our community and your feedback will be used to make improvements to our community. If you have any additional comments or suggestions of how we may improve your experience with us, please contact us at 503-636-8572 or bluffsatmountainpark@trinity-pm.com.
Great submitted by Claire K. - |Recommended: YesGreat
response from property -Thank you for your feedback. We hope that you continue to enjoy your experience with us.
Its a really nice place to live.submitted by Melissa W. - |Recommended: Yescozy
response from property -Thank you for your feedback. We hope that you continue to enjoy your experience as a member of our community.
Love it heresubmitted by Kathryn R. - |Recommended: YesThe location, facilities and staff here at the Bluffs are wonderful Thank you for the last year of excellent services
response from property -Thank you for taking the time to share this kind review with us. We hope that we continue to provide you with an exceptional place to call home.
It's nice and convient.submitted by Teresa D. - |Recommended: YesIt is quiet with easy access to the city.
response from property -We are happy to hear that you have been enjoying your living experience with us. We hope that we continue to provide you with a place you can be proud to call home.
Best area to live in submitted by Hilal A. - |Recommended: YesClean area, nice staff and helpful
response from property -Thank you for taking the time to write a review. We are pleased to hear that our location and on-site team have helped you enjoy your time as a member of our community and we hope that we continue to provide you with the service that you have come to expect here at the Bluffs at Mountain Park.